Katherine Bryant, Executive Coach & Founder of The Progress Partnership
Katherine is an executive coach and consultant working exclusively with risk and insurance professionals to develop their skills and maximise their potential at work.
With over 20 years market experience as a placing broker, account executive, global new business producer, underwriter and now consultant, Katherine brings a wealth of industry knowledge to her coaching and training programs.
Having started her career as an international wholesale property broker at Bain Hogg in 1996 Katherine also spent 3 years at Axa Global Risks underwriting multinational property and power accounts. A year at technology startup Invent Limited (now The Innovation Group) developing technology solutions for insurers sparked an interest in insurtech that remains strong today.
In 2001 she moved back to broking and specialised in the power, utility and onshore energy sector in her client-facing role at Marsh. She became a partner at JLT in 2004, producing retail business and responding to tenders as well as placing and managing global programs for FTSE 100 clients such as Centrica and National Grid.
Katherine also spent 4 years as the Chief Operating Officer of Aon’s Global Power Specialty. Here she worked closely with the senior executive team in the UK, US and Asia and with a focus on new business, developed board level client relationships which helped grow the portfolio 4 fold into a $135m business with a team of over 200 people worldwide.
In 2012 Katherine founded The Progress Partnership, which draws together all her professional and personal experience, what she has learned from formal and informal training and combines it with her passion for client value and personal development. Since then she has helped teams and individuals across the market at companies including JLT, Aviva, Generali, Marsh, AIG, Aon, Axa, RSA and various Syndicates at Lloyd’s to develop their skills and grow their business.
A passionate advocate for diversity and inclusion, Katherine speaks regularly at industry events and is a trustee of Dress for Success, a charity helping women return to the workplace.
Volunteering is a very important part of Katherine’s life, please see the pro bono page for more information.
Katherine first trained as a coach in 2004 before qualifying in Cognitive Behavioural Coaching with the Centre for Coaching in 2012 and as a qualified NLP Master Practitioner and Trainer. She continues to learn and enjoys exploring all that neuroscience, Solution Focus, Positive Psychology and related fields have to offer. She is also an avid reader of psychology and social science research and attends regular seminars and lectures in order to be able to incorporate the very latest developments into her work.
Fiona Davies, Consultant & Associate of The Progress Partnership
Fiona has over 30 years’ experience in the insurance broking industry. Having spent a little time in her early career as a Lloyds broker, she soon turned to focus on new business development and client relationship management, combining this with team leadership. As a consequence, her expertise lies in the following areas:
– Client relationship management and service model development
– Sales and marketing planning and sales process management
– Team building, motivation, development and coaching
Understanding client needs, and making sure those needs are recognised and responded to are a common theme in her career. Even the theme of her MBA dissertation was focused on Client Relationship Management. Setting up a UK Manufacturing Practice at Willis, was to make sure the specific industry needs of clients in that sector were met.
While the cornerstone of delivering great client service, needs recognition is also essential in the business development process. Fiona’s experience includes, not just development of the prospective client relationships, but also bid management from the early qualification stage through to winning and settling down the new client relationship.
The insurance industry is all about team work, recognising and celebrating the skills of the individual and making sure the right people are able to bring their particular skills to bear at the right time. Developing and mentoring teams was a critical part of her leadership role and Fiona continues this with voluntary mentoring today.